Brewers Cottage is a Grade II Listed cottage, which is thought to date back to about 1690. The dedicated consulting suite is in the old part of the building where we have a hall/waiting room and WC, two consulting rooms and an office.
Our full Terms and Conditions will be sent when you book, along with other paperwork. Here is a selection of main points.
Please allow 40 minutes for the first visit. This appointment is a consultation and treatment session because usually treatment can commence straightaway.
Further sessions if you need them are about 30 minutes.
There is always a female member of staff here to act as a chaperone if you would like one. You are of course welcome to bring along another adult to come in with you.
Normally practitioners write to the GP to let him or her know about your treatment here. This is considered best medical practice but if you would rather they did not contact your GP please tell the practitioner and office staff at the first visit.
Fees are in line with the BMA guidelines for Medical Specialists. Please ring the Practice for current fees.
Dr Monk's fees can usually be recovered from private health insurance (PHI). The different companies all have their own arrangements and group practitioners under different categories; the separate section on PHI gives more information.
Fees, whether being claimed on PHI or not, are payable at the end of each treatment session by cheque, cash or card. We will give you a receipt for your records or insurer.
Patients sometimes ask whether two conditions can be treated in the same session and whether this costs more. A couple of conditions can be treated at the same time, as long as there is no conflict in the treatment, and provided that there is time within the treatment session. There is no extra charge for this.
Fees for returning patients: if you come back within 10 years of your last visit you don't pay the initial consultation and treatment fee again, just the treatment session fee which is current at the time of your return visit.
Cancellations and Missed Appointments
If you want to cancel an appointment there is no charge as long as you give us at least six working hours notice. If we have less notice than 6 hours, we will ring round for you to try to fill the appointment from the waiting list. You won't be charged at all if we fill the appointment and we don't charge an 'administration' fee for doing this for you. If we cannot fill the appointment though you will be charged the full fee for the appointment you had booked. This also applies if you miss an appointment altogether.
We do apply our policy over late cancellations and missed appointments to all so everyone is treated fairly. Knowing that we will apply the fee has dramatically reduced the number of people who don't arrive. This benefits everyone as it means the waiting list is kept to a minimum and also, because appointments are not being wasted, people get appointments at the right interval to give treatment the best chance of success.
We make exceptions for 'life or death' emergencies. These happen rarely and waiving the fee is at our discretion. We are grateful to the vast majority of patients who accept the need to take responsibility for their appointments and offer to pay for missed or late cancelled appointments without further ado when asked.
Private Health Insurance
Dr Monk is recognised as a Specialist by most of the Private Health Insurance Companies (such as PPP, WPA, HSA etc.). Because of this, fees can usually be reclaimed if you have insurance, but it depends on what your own policy covers and you will need to check this yourself.
Please note that Dr Monk is not a physiotherapist nor a chiropractor.
As with all such claims, it is usually necessary to be referred by your GP or another Consultant. We don't need a letter but the doctor referring you may prefer to write one. We suggest you ring your general practice to see what their policy is; some GP's are happy to confirm the referral with you on the phone.
Do let us know if you have problems as we can usually advise based on past experience.
Fees are payable at the end of each treatment session even if you are claiming on PHI.
There are some difficulties in access because Brewers Cottage is a Grade II Listed building and wheelchair access in particular is not easy. This is the situation:
People using frames, sticks or crutches usually have less difficulty with the building. Please let us know in advance nonetheless, so that we can be ready to give you the help you need.
If you can walk only a few yards, or are using a chair, your transport can come into the drive to drop you off and to collect you, but for safety reasons the vehicle cannot stay in the drive for the duration of the appointment. We must supervise cars using the drive to protect patients on foot , so please let us know in advance if you will need to come into the drive and the time you will arrive.
There is ample parking outside Brewers Cottage along the London Road towards Marks Tey. There is no parking in our drive for safety reasons. Please do not obstruct our drive entrance or our neighbours’ drives. If you wish to park off the London Road then Hall Road, which is very quiet, is only 2 minutes walk away - see map.
Monday 1300 - 2030
Tuesday 1100 - 1830
Thursday 1100 - 1830
Friday 0800 - 1630